Retrospective method KPT
I will present you here a method i discovered in Japan and actually never seen elsewhere back in Europe. Fortunately I’ll remediate to that and give you a quick explanation about it ! The KPT...
Agile
Related to Agile methodologies
Spin the Chaos Wheel of Misfortune
As a continuous improvement process and just like firemen, IT Operations should spend some time on trainings about various scenarios. I believe it helps preparing in the case of unpleasant events, disaster or at...